In this episode you can hear Peter Leeson, Andrei and Bogdan talk about:
How quality is the most worth while thing to strive for, the difficulties employees have pointing out managerial mistakes, the benefits of bureaucracy and how companies sometimes alter reports to make them fit their image.
- From cartoonist to programmer;
- If quality is the result, everything else is a tool to achieve it;
- Culture is the way employees behave when management isn’t watching;
- Peter: “As an employee you don’t tell managers if what they are doing is good or not”;
- Fix a bug and cause two more;
- Honest reports are oftentimes “unacceptable”;
- Back dating and auditor fooling is a thing that happens;
- Sometimes managers don’t want to “rock the boat” even though it’s sinking;
- How bureaucracy is a much maligned word;
- Why bureaucracy helps offer the same level of service across board;
- How Toyota killed of the bureaucracy when it wasn’t helping the workers;
- Why asking people to provide the measurements by which you judge them is foolish;
- Why Peter had a change of heart regarding positive discrimination;
- Why you should tear it down before you start building it
Book recommendations
Out of the Crisis (The MIT Press)
Rebel Ideas: The Power of Diverse Thinking
Peter Leeson is the author of:
Orchestrated Knowledge: Rethinking the Organization for Increased Quality
You can reach out to Peter on
P.s: Only if you really really want to, and if you really really insist, you can donate on patreon: https://www.patreon.com/techieleadership
Please enjoy our show!